FAQ

FAQs

Check in Time : 12 Noon
Check Out Time : 10 A.M

What is the policy for Early Check in & Late Check out / My Bus Reaches early / My bus is late in the evening?

Our Check in time is 12 Noon while Check out time is 10.00 AM. Early Check in / late Check out is as per availabilities. If your room is not available we can give you some other room (subject to availabilities only) till 12 noon at nominal costs or you may wait in lobby / have a cup of tea in our beautiful terraces. We always try our best to give rooms to our esteemed clients as early as possible before the committed time of 12 Noon. For guaranteed early check-in, reservation needs to be made starting from the previous night.

At the time of check out you can leave your luggage with us at 10.00 AM and go for sightseeing. Once you are back we will try to give you some room for freshen up.

What are the Cancellation / Amendment Charges ?

Cancellation / Amendments Charges For High Season:

For Intimations received more than 10 days of Check In : 20 % of Package Amount
For Intimations received between 06 – 10 days of Check In: 50 % of Package Amount
For Intimations received between 03 – 06 days of Check In: 70 % of Package Amount
For Intimations received less than 03 days of Check In: 90 % of Package Amount

Cancellation / Amendment Charges For Mid Season:

For Intimations received more than 10 days of Check In: 10 % of Package Amount
For Intimations received between 05 – 10 days of Check In: 20 % of Package Amount
For Intimations received between 02 – 05 days of Check In: 50 % of Package Amount
For Intimations received less than 02 days of Check In: 90 % of Package Amount

What is Safety of Credit Card Data ?

The information requested during registration is necessary for the hotel and reservation to manage the booking request. All information is strictly confidential and shall be transmitted via an encrypted channel that ensures privacy. Your credit / debit card data, necessary to guarantee booking, is also transmitted through safe, on the protected bank server (SSL Secure Server). Highest level of protection is ensured for your credit card details.

What will be the amount for tax ?

It will depend on the room catergory – 12% or 18% or 28% of room rate .

Can you book hotel at Shimla for us ?

We have special tie up with leading hotels of Shimla. Quote for same can be obtained from us by email